Application Installation ID


Your Application Installation ID can be pulled from the PrecisionFlight application. This piece of information is important to our developers. They use your application experience to better constantly improve PrecisionFlight. A customer support technician may ask you to pull this piece of information if you have experienced any issue in the app. This will give us access to your logs for a better understanding of the issue experienced. Here is how you find your Application Installation ID.


1. Open the PrecisionFlight Application on your mobile device.


2. Click on the Menu bar displayed in the upper left hand corner.


3. Click "About and Feedback."


4. Here you'll see your App version as well as your Application Installation ID.






Local Flight Logs- iOS

In some cases we may not be able to access your flight logs using the Application ID mentioned above. The alternative to this is to transfer the local flight logs from the mobile device. 


1. Open the PrecisionFlight Application on your mobile device.


2. Tap on the Menu bar displayed in the upper left hand corner.


3Tap on the Settings tab.


4. Scroll to Flight Logs and select.


5. Here you will see your Flight Logs. The naming convention will use the Flight Plan name used, date, and time of the flight. 


6. By tapping on one of these Flight Log you will be able to view and have the option to send the file over email. 




Local Flight Logs- Android

The Android flight logs are located differently than the IOS logs due to the memory capabilities of Android devices. To access these you will need to access the internal memory of the device. Every Android device is slightly different when it comes to the internal storage. On our NVIDIA Sheild I access the storage from Settings-> Internal Storage-> Explore. But there are also several file explorer apps avialabe for Android through the play store that could simplfy this for you on your device. 


1. Once you have reached the internal storage of your device you should see many files. Look for the DCIM folder. 




2. Inside the DCIM folder you will see a InFlight Logs folder




3. Much like the IOS flight logs these flight logs are named using your Flight Plan name, Date, and time